Program

Context: 
The transformation of working methods has led to skyrocketing expectations regarding the work environment. Hospitality management, care, shared spaces, concierge services, flexible catering... Companies have multiplied their offerings to restore the appeal of the office, which has been undermined by the rise of remote working.
But with this service-oriented approach gaining momentum, one question stands out: where should the line be drawn? And how can we assess the relevance, consistency, and sustainability of these offerings in a context of growing economic constraints?

Key questions:
•    How can we avoid overdoing it or creating a “catalog” effect?
•    Which services really create value for employees and organizations?
•    How can services be coordinated to ensure a smooth and consistent experience?
•    Can a service offering be managed as a performance lever, rather than simply as a cost?
•    How can the need for adaptability be reconciled with economic and asset management imperatives?

Hospitality is dead... Make way for experience shaping!

The office... once devoid of charm almost by definition. Today, it is undergoing a transformation, and we all expect much more from it... We want it to attract and seduce talent, clients and partners alike. Within its solid shell, we want it to be chameleon-like, welcoming us, calming us, supporting us and caring for us. Hybrid working and the return to the office, trends that are gaining momentum, reinforce this strategic experiential need. 

Come and discover this new experience in our workshop, a new era for us... and hopefully for you too! 

Today, workspaces are taking inspiration from the hotel industry to become more welcoming, comfortable, and inspiring places.
Alongside Sarah Poniatowski, founder of Maison Sarah Lavoine, renowned for her projects combining hotel design and commercial interior design, we will explore how the codes of hospitality are transforming the office into a more human and welcoming space.

A conference organized by Office et Culture, the leading magazine on workspaces.